Reviews

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Our Client Reviews

warranty

March 29, 2025

awesome service. sent in an older unit i had for several years that had stopped working, and they replaced it in short order. excellent customer service, couldn’t be happier

Rick
Verified

3eirvis1-G

February 13, 2025

Great company. Excellent product , well made in USA. So simple and great design. Blows all others out of the water. Fantastic warranty and customer service. Thanks David!!

Pat
Verified

Product is Good, but the Customer Service is on Point!

February 5, 2025

DIR-One is a cool little LAM, lightweight and simple. One day it just stopped working. Contacted 3EIR and David took care of me right away!

Patrick
Verified

Finally gap is filled with lam device

February 5, 2025

So far I’m loving this unit. It used to be you can only get really cheap lams or really expensive lams, this is right in the middle and closes that gap. Plus this thing is powerful. Can’t say enough good things about this unit. David was a huge help informing me about the unit and fulfilling my order. Will be getting another unit in the near future soon.Show more

Doug
Verified

Best customer service experience I have had in a long time.

February 5, 2025

Had a problem with an element in my laser, first few hundred made (old model) contacted the company had it sent in for evacuation. It had the guts replaced and sent back in a little over a week do to holiday, great experience, good group of guys, laser was rezeroed at the shop and sent back, confirmed there zero spot on ready for use, cheers guys great product, I will not use only one else….Show more

Matt
Verified